Contact
Talk to the club
A bug on the floor, a coin that did not land, a question about your membership or the legal pages — write to us and we will look into it.
Email us
One inbox, real people
Woodbine Club Casino is operated by WOODBINE CLUB CASINO LTD. Email us at the address below — we read every message and usually reply within a few business days.
Support email
support@wbclubcasino.comHelpful to include: the device and iOS version you use, roughly when the problem happened, and what you expected instead. If it is about coins or progress, mention roughly how many games you had unlocked.
WOODBINE CLUB CASINO LTD · wbclubcasino.com
FAQ
Frequently asked
What is Woodbine Club Casino?
It is a free-to-play casino club for iPhone. You get a nightly lineup of six acts, a vault of 368 demo games from third-party studios, the Club Reel, achievements and stats. Everything is simulated entertainment for adults aged 18 and over.
Is the app really free?
Yes. There are no purchases of any kind — no subscriptions, no in-app purchases, no ads. Every game is a free demo, and you start with 24 games open on day one.
What are Club Coins, and can I buy them?
Club Coins are the club's virtual currency. You earn them by playing: demo minutes pay 50 coins per full minute, first tries pay 500, lineup acts pay 750, and bonuses and achievements pay more. Club Coins are never sold, have no cash value, and cannot be bought, sold, redeemed or cashed out.
Do I need an account, and where is my progress kept?
There is no sign-up and no account. Your membership — coins, level, unlocks, shortlist and stats — is saved on your device. Uninstalling the app removes that progress, and you can also reset it to the starter state in Settings at any time.
Which devices does the app support?
The app is built for iPhone and requires iOS 16.0 or later. Some features, such as game art, trailers and demo pages, need an internet connection.
How do I report a bug or request a feature?
Email us at support@wbclubcasino.com with what happened, what you expected, and your device and iOS version. The same address handles feature requests — we keep a list and the good ones tend to find their way onto the floor.
How do I reset my progress or delete my data?
Settings has a Reset progress option that returns your membership to the starter state (24 games open, no coins). Because the app has no accounts, there is no server data tied to you — deleting the app removes everything stored on your device. For anything else, contact us at the email above.